Home » Tags
call queues
asked in Users
User to chose which call que is onOn the Mobile app each user should be able to turn on and off each call que they are apart of. ...
1
Aug 12, 2020 at 7:23am
0 likes
0
Answers
asked in Users
Call Queue After Company HoursOur company hours are 9 - 5. We have three call queues, two of them are also set to 9 - 5. We have one queue we would li...
2
Aug 5, 2020 at 8:19am
0 likes
1
Answer
asked in Users
Clicking Ignore Call or Declining the call does not stop the phone from continuing to ringWhen I get a call from a call queue if I click "Ignore Call" on my desktop app the Incoming Call screen goes away and th...
16
Jul 13, 2020 at 2:29pm
7 likes
2
Answers
asked in Users
Call Queue StatusFor RingCentral call queues, is it possible to add custom status such as "project work" or "break"? ...
0
Jul 8, 2020 at 12:24pm
0 likes
0
Answers
asked in Users
Call queue calls toggle button in Mac app and Android app missingI was recently updated to RC Phone on my Android phone (Samsung Galaxy S7) and my Macbook (Catalina 10.15.4) and have no...
0
Jul 7, 2020 at 12:41pm
0 likes
1
Answer
asked in Users
No ring group option in Call QueueCustomer wants to use ring group (using soft phone) in a Call Queue....
0
Jul 2, 2020 at 12:58pm
0 likes
0
Answers
A new Community is
coming to RingCentral!
Posts are currently read-only as wetransition into our new platform.
We thank you for your patience
during this downtime.
